RocketRez partners with Wings and Waves Waterpark for Enhanced Ticketing Solutions
RocketRez, the end-to-end cloud ticketing platform for tours and attractions, has announced a new collaboration with Wings and Waves Waterpark, a popular family attraction in Oregon, US.
Through this partnership, RocketRez will implement a sophisticated ticketing solutions and operational management system to enhance guest services and improve sales efficiency for the water park.
Upgraded Ticketing Solution
Situated next to an aerospace museum, Wings and Waves Waterpark offers a distinctive blend of space and aviation-themed family activities. Visitors can feel the rush of plunging out of a genuine 747 or try one of the few virtual reality slide experiences available at waterparks in the US.
Its ticketing solutions will be upgraded with RocketRez’s robust dynamic pricing functionality, extensive ticketing tools, and the ability to control admissions and improve visitor experiences.
Wings and Waves Waterpark has encountered issues with ticketing in the past, and so this installation features key solutions to overcome these problems. Timed ticketing will be available through online and point-of-sale channels, with dynamic pricing to encourage pre-booking and specialised modules for event management, cabana upsells, group bookings, and birthday parties.
Cathy Lawson, general manager of Wings and Waves Waterpark, says: “We are thrilled to partner with RocketRez to elevate our operational capabilities and enrich our guest interactions. Their comprehensive platform will enable us to not only streamline our ticketing solutions but also provide more targeted offerings to our guests, such as cabana rentals and special event bookings.”
RocketRez’s platform will use dynamic pricing to change ticket prices as the date approaches, encouraging early booking and optimising income streams. The solution will also provide greater insight into visitor behaviours and preferences, aligning with the water park’s key principles of data-driven and visitor-centric operations.
Sean Harvey, chief revenue officer at RocketRez, concludes: “Our collaboration with Wings and Waves Waterpark is designed to harness the full potential of their ticketing solutions and sales operations. By implementing our tailored solutions, we are confident that the waterpark will not only see an increase in ticket sales and cabana upsells but also achieve a greater level of guest satisfaction.”
RocketRez recently released an on-demand webinar, Boost Your Sales with Emerging OTAs: Key Tactics for the Summer, which takes a look at the unique opportunities that emerging Online Travel Agencies (OTAs) offer to reach specialised audiences and stand out in a competitive sector.
