RocketRez Partners with The Swim Club at The Elmont for Enhanced Ticketing
RocketRez, the end-to-end cloud ticketing platform for tours and attractions, has unveiled an exciting new RocketRez partnership with The Swim Club at The Elmont, a top-tier waterpark destination located in El Paso, Texas.
This collaboration aims to introduce a comprehensive suite of services, including dynamic pricing, cabana rentals, and daily passes, which is anticipated to revolutionise the waterpark’s ticketing system and enhance the overall visitor experience.
Single, Seamless Solution
The Swim Club at The Elmont, nestled within a luxurious hotel environment, is dedicated to offering a unique blend of entertainment and relaxation, featuring an on-site restaurant, bar, event space, and regular live performances.
Positioning itself as a multifunctional event centre rather than just a waterpark, the club places a strong emphasis on digital innovation and a cashless operation model.
The RocketRez partnership will streamline operations at The Swim Club by integrating ticketing, point-of-sale systems for retail and food & beverage services, and event management into a single platform. This integration addresses the previous challenge of managing multiple databases across different services.
The new system from RocketRez will encompass:
- RocketPass, facilitating easy management of season and daily passes.
- Mobile ordering capabilities to enhance food & beverage service efficiency at two venues: Swim Club Bar and Grill, and Evaga.
- Dynamic pricing to optimise revenue from April to September, during the peak season.
- Advanced cabana rental modules and event management features.
Adam Gautreaux, area general manager, expressed: “We are thrilled to implement RocketRez’s integrated solutions at The Swim Club at The Elmont, allowing us to redefine our operational strategy and enhance the guest experience. The flexibility of RocketRez’s platform will enable us to operate more efficiently, concentrating on what we excel at – creating unforgettable waterpark experiences.”
“By harnessing our cutting-edge technology, The Swim Club at The Elmont will not only streamline its operations but also provide a more sophisticated guest experience,” stated Sean Harvey, Chief Revenue Officer at RocketRez.
“The ability of our platform to merge ticketing, events, and food and beverage services into one cohesive flow is a game changer for them, particularly given their unique role within the waterpark and event hosting arena.”
Earlier this year, RocketRez conducted a webinar showcasing how emerging Online Travel Agencies (OTAs) present unique opportunities to connect with specialised audiences and distinguish themselves in a competitive landscape. The session, Boost Your Sales with Emerging OTAs: Key Tactics for the Summer, is now available on demand and features speakers from Virgin Experience Gifts, Tiqets, and the Aquarium of the Bay.
